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Heated Tobacco Products

Haypp UK offers a range of heated tobacco devices and sticks from brands like IQOS, SWIC, Ploom, and NEAFS. These easy-to-use devices heat tobacco sticks for a smoke-free nicotine experience.

Selected Products
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Offer
Offer
Offer
Offer
1 Nordic Spirit Nordic Spirit UK Tropical Mix Slim Strong
3-pack £10.00 £3.33/unit
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Nordic Spirit Nordic Spirit UK Tropical Mix Slim Strong
1-pack £0.99 £0.99/unit
Out of stock
3-pack £10.00 £3.33/unit
Out of stock
5-pack £22.45 £4.49/unit
Out of stock
10-pack £37.90 £3.79/unit
Out of stock
20-pack £49.80 £2.49/unit
Out of stock
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Offer
Offer
Offer
3 XQS XQS Raspberry Blackcurrant Strong
10-pack £34.90 £3.49/unit
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XQS XQS Raspberry Blackcurrant Strong
1-pack £0.99 £0.99/unit
Out of stock
5-pack £19.95 £3.99/unit
Out of stock
10-pack £34.90 £3.49/unit
Out of stock
20-pack £65.80 £3.29/unit
Out of stock
Filter
Brand
Flavour
Format
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Offer
Offer
Offer
4 IQOS IQOS ILUMA TEREA Blue Sticks
10-pack £59.50 £5.95/unit
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IQOS IQOS ILUMA TEREA Blue Sticks
1-pack £6.95 £6.95/unit
Out of stock
5-pack £32.00 £6.40/unit
Out of stock
10-pack £59.50 £5.95/unit
Out of stock
20-pack £115.00 £5.75/unit
Out of stock
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Offer
Offer
Offer
3 IQOS IQOS ILUMA TEREA Amber Sticks
10-pack £59.50 £5.95/unit
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IQOS IQOS ILUMA TEREA Amber Sticks
1-pack £6.95 £6.95/unit
Out of stock
5-pack £32.00 £6.40/unit
Out of stock
10-pack £59.50 £5.95/unit
Out of stock
20-pack £115.00 £5.75/unit
Out of stock
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Offer
Offer
Offer
2 IQOS IQOS ILUMA TEREA Sienna Sticks
10-pack £59.50 £5.95/unit
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IQOS IQOS ILUMA TEREA Sienna Sticks
1-pack £6.95 £6.95/unit
Out of stock
5-pack £32.00 £6.40/unit
Out of stock
10-pack £59.50 £5.95/unit
Out of stock
20-pack £115.00 £5.75/unit
Out of stock
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Offer
Offer
Offer
3 IQOS IQOS ILUMA TEREA Russet Sticks
10-pack £59.50 £5.95/unit
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IQOS IQOS ILUMA TEREA Russet Sticks
1-pack £6.95 £6.95/unit
Out of stock
5-pack £32.00 £6.40/unit
Out of stock
10-pack £59.50 £5.95/unit
Out of stock
20-pack £115.00 £5.75/unit
Out of stock
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Offer
Offer
Offer
IQOS IQOS ILUMA TEREA Turqoise Sticks
10-pack £59.50 £5.95/unit
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IQOS IQOS ILUMA TEREA Turqoise Sticks
1-pack £6.95 £6.95/unit
Out of stock
5-pack £32.00 £6.40/unit
Out of stock
10-pack £59.50 £5.95/unit
Out of stock
20-pack £115.00 £5.75/unit
Out of stock
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Offer
Offer
Offer
2 IQOS IQOS ILUMA TEREA Yellow Sticks
10-pack £59.50 £5.95/unit
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IQOS IQOS ILUMA TEREA Yellow Sticks
1-pack £6.95 £6.95/unit
Out of stock
5-pack £32.00 £6.40/unit
Out of stock
10-pack £59.50 £5.95/unit
Out of stock
20-pack £115.00 £5.75/unit
Out of stock
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Offer
Offer
Offer
IQOS IQOS ILUMA TEREA Teak Sticks
10-pack £59.50 £5.95/unit
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IQOS IQOS ILUMA TEREA Teak Sticks
1-pack £6.95 £6.95/unit
Out of stock
5-pack £32.00 £6.40/unit
Out of stock
10-pack £59.50 £5.95/unit
Out of stock
20-pack £115.00 £5.75/unit
Out of stock
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4 PLOOM PLOOM X EVO Bronze Sticks
10-pack £41.00 £4.10/unit
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PLOOM PLOOM X EVO Bronze Sticks
1-pack £4.50 £4.50/unit
Out of stock
5-pack £21.50 £4.30/unit
Out of stock
10-pack £41.00 £4.10/unit
Out of stock
20-pack £80.00 £4.00/unit
Out of stock
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Offer
Offer
Offer
1 IQOS IQOS ILUMA TEREA Green Sticks
10-pack £59.50 £5.95/unit
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IQOS IQOS ILUMA TEREA Green Sticks
1-pack £6.95 £6.95/unit
Out of stock
5-pack £32.00 £6.40/unit
Out of stock
10-pack £59.50 £5.95/unit
Out of stock
20-pack £115.00 £5.75/unit
Out of stock
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Offer
Offer
Offer
2 IQOS IQOS ILUMA TEREA Mauve Wave Sticks
10-pack £59.50 £5.95/unit
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IQOS IQOS ILUMA TEREA Mauve Wave Sticks
1-pack £6.95 £6.95/unit
Out of stock
5-pack £32.00 £6.40/unit
Out of stock
10-pack £59.50 £5.95/unit
Out of stock
20-pack £115.00 £5.75/unit
Out of stock
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2 PLOOM PLOOM X EVO Gold Sticks
10-pack £41.00 £4.10/unit
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PLOOM PLOOM X EVO Gold Sticks
1-pack £4.50 £4.50/unit
Out of stock
5-pack £21.50 £4.30/unit
Out of stock
10-pack £41.00 £4.10/unit
Out of stock
20-pack £80.00 £4.00/unit
Out of stock
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1 PLOOM PLOOM X EVO Purple Option Sticks
10-pack £41.00 £4.10/unit
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PLOOM PLOOM X EVO Purple Option Sticks
1-pack £4.50 £4.50/unit
Out of stock
5-pack £21.50 £4.30/unit
Out of stock
10-pack £41.00 £4.10/unit
Out of stock
20-pack £80.00 £4.00/unit
Out of stock
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Offer
Offer
Offer
1 IQOS IQOS ILUMA TEREA Amelia Pearl Sticks
10-pack £59.50 £5.95/unit
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IQOS IQOS ILUMA TEREA Amelia Pearl Sticks
1-pack £6.95 £6.95/unit
Out of stock
5-pack £32.00 £6.40/unit
Out of stock
10-pack £59.50 £5.95/unit
Out of stock
20-pack £115.00 £5.75/unit
Out of stock
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2 PLOOM PLOOM X EVO Cobalt Sticks
10-pack £41.00 £4.10/unit
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PLOOM PLOOM X EVO Cobalt Sticks
1-pack £4.50 £4.50/unit
Out of stock
5-pack £21.50 £4.30/unit
Out of stock
10-pack £41.00 £4.10/unit
Out of stock
20-pack £80.00 £4.00/unit
Out of stock
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Offer
Offer
Offer
1 IQOS IQOS ILUMA TEREA Twilight Pearl Sticks
10-pack £59.50 £5.95/unit
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IQOS IQOS ILUMA TEREA Twilight Pearl Sticks
1-pack £6.95 £6.95/unit
Out of stock
5-pack £32.00 £6.40/unit
Out of stock
10-pack £59.50 £5.95/unit
Out of stock
20-pack £115.00 £5.75/unit
Out of stock
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2 PLOOM PLOOM X EVO Green Option Sticks
10-pack £41.00 £4.10/unit
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PLOOM PLOOM X EVO Green Option Sticks
1-pack £4.50 £4.50/unit
Out of stock
5-pack £21.50 £4.30/unit
Out of stock
10-pack £41.00 £4.10/unit
Out of stock
20-pack £80.00 £4.00/unit
Out of stock
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1 PLOOM PLOOM X EVO Amber Sticks
10-pack £41.00 £4.10/unit
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PLOOM PLOOM X EVO Amber Sticks
1-pack £4.50 £4.50/unit
Out of stock
5-pack £21.50 £4.30/unit
Out of stock
10-pack £41.00 £4.10/unit
Out of stock
20-pack £80.00 £4.00/unit
Out of stock
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4 PLOOM PLOOM X EVO Tan Sticks
10-pack £41.00 £4.10/unit
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PLOOM PLOOM X EVO Tan Sticks
1-pack £4.50 £4.50/unit
Out of stock
5-pack £21.50 £4.30/unit
Out of stock
10-pack £41.00 £4.10/unit
Out of stock
20-pack £80.00 £4.00/unit
Out of stock
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Offer
Offer
Offer
IQOS IQOS ILUMA TEREA Silver Sticks
10-pack £59.50 £5.95/unit
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IQOS IQOS ILUMA TEREA Silver Sticks
1-pack £6.95 £6.95/unit
Out of stock
5-pack £32.00 £6.40/unit
Out of stock
10-pack £59.50 £5.95/unit
Out of stock
20-pack £115.00 £5.75/unit
Out of stock
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Offer
Offer
Offer
IQOS IQOS ILUMA TEREA Abora Pearl Sticks
10-pack £59.50 £5.95/unit
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IQOS IQOS ILUMA TEREA Abora Pearl Sticks
1-pack £6.95 £6.95/unit
Out of stock
5-pack £32.00 £6.40/unit
Out of stock
10-pack £59.50 £5.95/unit
Out of stock
20-pack £115.00 £5.75/unit
Out of stock
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Offer
Offer
Offer
IQOS IQOS ILUMA TEREA Starling Pearl Sticks
10-pack £59.50 £5.95/unit
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IQOS IQOS ILUMA TEREA Starling Pearl Sticks
1-pack £6.95 £6.95/unit
Out of stock
5-pack £32.00 £6.40/unit
Out of stock
10-pack £59.50 £5.95/unit
Out of stock
20-pack £115.00 £5.75/unit
Out of stock
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2 PLOOM PLOOM X EVO Green Sticks
10-pack £41.00 £4.10/unit
plytix-67c9acb0a8658cbb791b3e66.png
PLOOM PLOOM X EVO Green Sticks
1-pack £4.50 £4.50/unit
Out of stock
5-pack £21.50 £4.30/unit
Out of stock
10-pack £41.00 £4.10/unit
Out of stock
20-pack £80.00 £4.00/unit
Out of stock
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3 PLOOM PLOOM X EVO Baize Option Sticks
10-pack £41.00 £4.10/unit
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PLOOM PLOOM X EVO Baize Option Sticks
1-pack £4.50 £4.50/unit
Out of stock
5-pack £21.50 £4.30/unit
Out of stock
10-pack £41.00 £4.10/unit
Out of stock
20-pack £80.00 £4.00/unit
Out of stock
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PLOOM PLOOM X EVO Magenta Sticks
10-pack £41.00 £4.10/unit
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PLOOM PLOOM X EVO Magenta Sticks
1-pack £4.50 £4.50/unit
Out of stock
5-pack £21.50 £4.30/unit
Out of stock
10-pack £41.00 £4.10/unit
Out of stock
20-pack £80.00 £4.00/unit
Out of stock
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Offer
Offer
Offer
1 IQOS IQOS Original HEETS Amber Sticks
10-pack £59.50 £5.95/unit
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IQOS IQOS Original HEETS Amber Sticks
1-pack £6.95 £6.95/unit
Out of stock
5-pack £32.00 £6.40/unit
Out of stock
10-pack £59.50 £5.95/unit
Out of stock
20-pack £115.00 £5.75/unit
Out of stock
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Offer
Offer
Offer
IQOS IQOS Original HEETS Blue Sticks
10-pack £59.50 £5.95/unit
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IQOS IQOS Original HEETS Blue Sticks
1-pack £6.95 £6.95/unit
Out of stock
5-pack £32.00 £6.40/unit
Out of stock
10-pack £59.50 £5.95/unit
Out of stock
20-pack £115.00 £5.75/unit
Out of stock
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KETLE® KETLE Green
10-pack £30.90 £3.09/unit
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KETLE® KETLE Green
1-pack £3.49 £3.49/unit
Out of stock
5-pack £16.45 £3.29/unit
Out of stock
10-pack £30.90 £3.09/unit
Out of stock
20-pack £59.80 £2.99/unit
Out of stock
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2 KETLE® KETLE Gold
10-pack £30.90 £3.09/unit
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KETLE® KETLE Gold
1-pack £3.49 £3.49/unit
Out of stock
5-pack £16.45 £3.29/unit
Out of stock
10-pack £30.90 £3.09/unit
Out of stock
20-pack £59.80 £2.99/unit
Out of stock
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Offer
Offer
Offer
IQOS IQOS Original HEETS Sienna Sticks
10-pack £59.50 £5.95/unit
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IQOS IQOS Original HEETS Sienna Sticks
1-pack £6.95 £6.95/unit
Out of stock
5-pack £32.00 £6.40/unit
Out of stock
10-pack £59.50 £5.95/unit
Out of stock
20-pack £115.00 £5.75/unit
Out of stock
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2 KETLE® KETLE Red
10-pack £30.90 £3.09/unit
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KETLE® KETLE Red
1-pack £3.49 £3.49/unit
Out of stock
5-pack £16.45 £3.29/unit
Out of stock
10-pack £30.90 £3.09/unit
Out of stock
20-pack £59.80 £2.99/unit
Out of stock
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NEAFS TEO NEAFS Menthol Sticks
10-pack £40.90 £4.09/unit
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NEAFS TEO NEAFS Menthol Sticks
Size
1-pack £4.49 £4.49/unit
Out of stock
5-pack £21.45 £4.29/unit
Out of stock
10-pack £40.90 £4.09/unit
Out of stock
20-pack £79.80 £3.99/unit
Out of stock
View product
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Offer
Offer
Offer
1 IQOS IQOS ILUMA TEREA Riviera Pearl Sticks
10-pack £59.50 £5.95/unit
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IQOS IQOS ILUMA TEREA Riviera Pearl Sticks
1-pack £6.95 £6.95/unit
Out of stock
5-pack £32.00 £6.40/unit
Out of stock
10-pack £59.50 £5.95/unit
Out of stock
20-pack £115.00 £5.75/unit
Out of stock
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Offer
Offer
Offer
IQOS IQOS ILUMA TEREA Provence Pearl Sticks
10-pack £59.50 £5.95/unit
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IQOS IQOS ILUMA TEREA Provence Pearl Sticks
1-pack £6.95 £6.95/unit
Out of stock
5-pack £32.00 £6.40/unit
Out of stock
10-pack £59.50 £5.95/unit
Out of stock
20-pack £115.00 £5.75/unit
Out of stock
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PLOOM PLOOM X EVO Azure Sticks
10-pack £41.00 £4.10/unit
plytix-67c9ad05a8658cbb791b3e7d.png
PLOOM PLOOM X EVO Azure Sticks
1-pack £4.50 £4.50/unit
Out of stock
5-pack £21.50 £4.30/unit
Out of stock
10-pack £41.00 £4.10/unit
Out of stock
20-pack £80.00 £4.00/unit
Out of stock
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Offer
Offer
Offer
IQOS IQOS Original HEETS Turqoise Sticks
10-pack £59.50 £5.95/unit
plytix-67c9747758b69f7a193d32dc.png
IQOS IQOS Original HEETS Turqoise Sticks
1-pack £6.95 £6.95/unit
Out of stock
5-pack £32.00 £6.40/unit
Out of stock
10-pack £59.50 £5.95/unit
Out of stock
20-pack £115.00 £5.75/unit
Out of stock
plytix-67c9acd0348a7898ec6adc8f.png
1 PLOOM PLOOM X EVO Ruby Sticks
10-pack £41.00 £4.10/unit
plytix-67c9acd0348a7898ec6adc8f.png
PLOOM PLOOM X EVO Ruby Sticks
1-pack £4.50 £4.50/unit
Out of stock
5-pack £21.50 £4.30/unit
Out of stock
10-pack £41.00 £4.10/unit
Out of stock
20-pack £80.00 £4.00/unit
Out of stock
plytix-67c97410c060f0a3137411f9.png
Offer
Offer
Offer
IQOS IQOS Original HEETS Sienna Caps Sticks
10-pack £59.50 £5.95/unit
plytix-67c97410c060f0a3137411f9.png
IQOS IQOS Original HEETS Sienna Caps Sticks
1-pack £6.95 £6.95/unit
Out of stock
5-pack £32.00 £6.40/unit
Out of stock
10-pack £59.50 £5.95/unit
Out of stock
20-pack £115.00 £5.75/unit
Out of stock
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NEAFS TEO NEAFS Original Sticks
10-pack £40.90 £4.09/unit
plytix-67c9a409c060f0a313741a74.png
NEAFS TEO NEAFS Original Sticks
Size
1-pack £4.49 £4.49/unit
Out of stock
5-pack £21.45 £4.29/unit
Out of stock
10-pack £40.90 £4.09/unit
Out of stock
20-pack £79.80 £3.99/unit
Out of stock
View product
plytix-67c9a06d60a5d88d66a3447c.png
NEAFS TEO NEAFS Menthol Sticks
10-pack £40.90 £4.09/unit
plytix-67c9a06d60a5d88d66a3447c.png
NEAFS TEO NEAFS Menthol Sticks
Size
1-pack £4.49 £4.49/unit
Out of stock
5-pack £21.45 £4.29/unit
Out of stock
10-pack £40.90 £4.09/unit
Out of stock
20-pack £79.80 £3.99/unit
Out of stock
View product
plytix-67c97615348a7898ec6ad2cb.png
Offer
Offer
Offer
IQOS IQOS Original HEETS Yellow Sticks
10-pack £59.50 £5.95/unit
plytix-67c97615348a7898ec6ad2cb.png
IQOS IQOS Original HEETS Yellow Sticks
1-pack £6.95 £6.95/unit
Out of stock
5-pack £32.00 £6.40/unit
Out of stock
10-pack £59.50 £5.95/unit
Out of stock
20-pack £115.00 £5.75/unit
Out of stock
plytix-67c9a45d02915e7cc3870280.png
2 NEAFS TEO NEAFS Blueberry Sticks
10-pack £40.90 £4.09/unit
plytix-67c9a45d02915e7cc3870280.png
NEAFS TEO NEAFS Blueberry Sticks
Size
1-pack £4.49 £4.49/unit
Out of stock
5-pack £21.45 £4.29/unit
Out of stock
10-pack £40.90 £4.09/unit
Out of stock
20-pack £79.80 £3.99/unit
Out of stock
View product
plytix-67c9a62502915e7cc38702c2.png
NEAFS TEO NEAFS Strawberry Sticks
10-pack £40.90 £4.09/unit
plytix-67c9a62502915e7cc38702c2.png
NEAFS TEO NEAFS Strawberry Sticks
1-pack £4.49 £4.49/unit
Out of stock
5-pack £21.45 £4.29/unit
Out of stock
10-pack £40.90 £4.09/unit
Out of stock
20-pack £79.80 £3.99/unit
Out of stock
plytix-67c9a088348a7898ec6ada29.png
NEAFS TEO NEAFS Blueberry Sticks
10-pack £40.90 £4.09/unit
plytix-67c9a088348a7898ec6ada29.png
NEAFS TEO NEAFS Blueberry Sticks
Size
1-pack £4.49 £4.49/unit
Out of stock
5-pack £21.45 £4.29/unit
Out of stock
10-pack £40.90 £4.09/unit
Out of stock
20-pack £79.80 £3.99/unit
Out of stock
View product
plytix-67c97588c060f0a313741229.png
Offer
Offer
Offer
IQOS IQOS Original HEETS Teak Sticks
10-pack £59.50 £5.95/unit
plytix-67c97588c060f0a313741229.png
IQOS IQOS Original HEETS Teak Sticks
1-pack £6.95 £6.95/unit
Out of stock
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Heated tobacco category

What is Heated Tobacco?

Heated tobacco, also known as heat-not-burn tobacco and T-vapour, heats tobacco sticks without combustion to create aerosol containing nicotine. Unlike cigarettes, heated tobacco produces aerosol rather than smoke, resulting in no ash and less odour.

Why Heat-Not-Burn?

  • No Smoke or Ash: Heated tobacco devices deliver nicotine through aerosol, eliminating cigarette smoke and odours.
  • Simple to Operate: Designed for ease of use and minimal maintenance.
  • Variety of Flavours: Multiple flavour options are available for use with compatible devices.

Tobacco Sticks and Traditional Cigarettes: What's the Difference?

Tobacco sticks used in heated tobacco devices differ from traditional cigarettes.

The tobacco sticks used in heated tobacco devices contain processed tobacco which is heated to produce aerosol containing nicotine. By contrast, traditional cigarettes involve the combustion of tobacco, which produces smoke, ash, and tar.

These are the key differences between traditional cigarettes and tobacco sticks:

Odour and Ash

Cigarettes produce smoke, ash, and strong odours. Heated tobacco products produce aerosol without smoke or ash, resulting in less odour.

Harmful Byproducts

Traditional cigarettes burn tobacco, creating smoke, ash, and tar. Heated tobacco heats tobacco sticks without combustion, creating aerosol instead.

Combustion vs. Heating

Traditional cigarettes burn tobacco, while heated tobacco products heat tobacco sticks, producing aerosol without burning.

Discover Heated Tobacco Products at Haypp

At Haypp UK, we offer the leading brands in heated tobacco.

IQOS

IQOS is a popular heat-not-burn brand. Our collection includes IQOS Iluma and IQOS Iluma One.

IQOS Iluma

Designed to be used with TEREA Smartcore sticks, the IQOS Iluma allows for two consecutive uses. It comes with a pocket-sized holder and a charger that powers the holder for up to 20 uses.

IQOS Iluma One

The IQOS Iluma One offers the same technology as the Iluma but without a separate charger. It is practical for use on the go, as it does not require regular cleaning.

Ploom X Advanced

Features technology that is designed to enhance the flavour of your tobacco sticks. Available in 6 colours, with a charge that lasts up to 20 uses.

NEAFS

Available in a diverse range of flavours, NEAFS heated tobacco sticks are compatible with selected heated tobacco devices available at Haypp UK.

Choosing the Right Heated Tobacco Device

Haypp UK provides several heated tobacco device options, each offering up to 20 uses per charge. For more information about heated tobacco products, see our article "What is Heated Tobacco".

How to Use Heated Tobacco 

Follow these steps to use your heated tobacco product:

  1. Insert the Tobacco Stick: Place the tobacco stick, such as HEETS or TEREA, into the device.

  2. Activate the Device: Press the power button to heat the stick. Wait for the device to signal it’s ready.

  3. Inhale: Take slow, steady puffs from the device.

  4. Dispose Properly: Once finished, remove the stick and dispose of it responsibly.

A session typically lasts 4 to 6 minutes or about 16 puffs, depending on your device.

Inside a Heated Tobacco Device

Here’s a breakdown of the inside of a heated tobacco device:

  • Heating Element: The core component that warms the stick to release aerosol.
  • Power Button: Activates the device and starts the heating process.
  • Battery: Rechargeable and long-lasting for multiple sessions*
  • Charger Port: For charging your device*
  • Stick Holder: Holds tobacco stick during use.

*For devices that do not come with a separate charger 

Tobacco Sticks for Heated Tobacco Devices

Haypp UK offers a wide variety of tobacco sticks compatible with heated tobacco devices–from IQOS HEETS to Ploom Evo Sticks. Explore the full range of heated tobacco sticks available at Haypp UK.

EVO Sticks Flavours

Offering diverse flavours, Ploom Evo Sticks are compatible with Ploom X.

HEETS Flavours

HEETS offer multiple flavour options. Compatible with IQOS Originals ONEIQOS Originals DUO and IQOS 3 DUO Refreshed.

TEREA Flavours

TEREA sticks are available in a range of intensities. Compatible with IQOS Iluma.

Heated Tobacco vs. Vaping

Heated tobacco and vapes both offer a smoke-free nicotine experience–so what’s the difference between the two?

Heated tobacco warms tobacco sticks to release aerosol. Vapes, on the other hand, use e-liquid to create flavoured vapour. A typical vape kit includes components like pod kits, tanks, and coils, which can be customised to suit personal preferences.

Vapes are practical for users looking for a wide range of flavours. Because heated tobacco products use actual tobacco sticks, some adult smokers may find the experience to be similar to traditional tobacco use.

This table compares the key differences between heated tobacco and vapes: 

Aspect

Heated Tobacco

Vaping

Source

Real tobacco sticks

E-liquid

Flavour

Traditional tobacco taste

Wide range of flavours

Nicotine Delivery

Through aerosol from heated tobacco

Through vapour from heated e-liquid

Customisation

Limited

High

Maintenance

Minimal

Varies (coils, tanks, etc.)

Payment and Delivery

Haypp UK offers reliable delivery options and secure payment methods for ordering heat-not-burn UK products.

Delivery Options:

  • Royal Mail 24: Your order will arrive within 1-3 business days. Place your order before 16:00 on a weekday, and we’ll ship it the same day.

  • DPD Next Day: Need your products fast? Choose DPD Next Day for delivery within 1-3 business days. Orders placed before 16:00 on a weekday will be dispatched the same day.

  • DPD Saturday: For added convenience, select DPD Saturday for delivery on the weekend.

Secure Payment Methods:

We offer a variety of secure payment options including MastercardVisa, and Klarna to suit your needs.

Heated Tobacco FAQ

What is heat-not-burn?

Heat-not-burn refers to technology that heats tobacco to release aerosol without burning it, offering a smoke-free nicotine experience.

What does heated tobacco contain?

Heated tobacco contains processed tobacco leaves that are heated to produce aerosol, along with flavourings and nicotine.

How long does a session last?

A session typically lasts 4 to 6 minutes or about 16 puffs, depending on your device.

What’s the difference between heated tobacco and vapes?

Heated tobacco heats actual tobacco sticks, releasing aerosol with a flavour similar to traditional cigarettes. Vapes use e-liquids to create flavoured vapour, offering a broader range of tastes and experiences.

Can I use regular cigarettes with my heat-not-burn device?

No, you cannot use regular cigarettes with your heat-not-burn device. These devices are specifically designed for use with heat sticks, which are designed to be heated, not burned.

Can I use tobacco sticks from a different brand in my device?

No, each device is designed to work with its own specific induction system. Using sticks from a different brand may affect your experience, cause the device to malfunction, or even damage it. Always use the sticks designed for your device.

What are heat sticks?

Heat sticks are specially designed tobacco sticks used in heated tobacco devices. They contain processed tobacco that is heated to release vapour.

How do I clean my heated tobacco device?

IQOS Iluma devices don’t require cleaning.

The Ploom X Advanced kit is bladeless, so there's minimal mess. However, it comes with cleaning sticks—gently insert them into the heating chamber to clean, being careful not to damage the contacts.

What should I do if my heated tobacco device breaks? How does the warranty work?

All heated tobacco devices come with a 1-year warranty covering malfunctions and accidental damage. To activate the warranty, register your device on the brand's website:

IQOS UK: Warranty & Replacement

Ploom: Register Here / Customer Care

 

Why can’t I order heated tobacco if I live in Northern Ireland?

We currently do not have the ability to ship heated tobacco products to Northern Ireland.

Related Articles and Guides on Heated Tobacco

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